Asset 22

Meet Our Team


The 360 Relay Team

The Leadership Team

Kurt Eddins

Owner & President

I studied economics and political science at the University of New Hampshire and I have always been interested in entrepreneurship. Through college and a few years after, I ran a successful house painting business with roughly 80 employees under my supervision. Shortly thereafter, I came “back home” and started working full-time under the Goodwin Hospitality brand within the mystery shopping division.

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Randi Hardiman

Vice President of Operations

With almost 15 years of experience in the mystery shop world, I have a strong understanding of what our clients are looking for and how to best deliver that information to them. I graduated from Newbury College with a Bachelor of Arts in Corporate Communications, Minor in English. I’m responsible for hiring, training, managing our operations team and providing high quality and timely execution for clients’ programs.

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Client Help Desk

Karin Cohen

Program Manager

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Megan Knoetig

Program Manager

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