With competition in higher education at an all-time high and your prospective students inundated at all touch points, how can you stand out from the crowd? At 360 Relay, we believe in creating exceptional student experiences—to more deeply engage them, forge stronger connections and help students envision themselves at your school. Our goal is to be your recruiting partner to empower your educators to provide the best possible experience to ensure that your enrollment goals are met.
What can 360 Relay do for your school?
Identify strengths and weaknesses in any online or offline prospective student experience
See the admissions process through the eyes of potential students
Create a positive, competitive culture among the team based on earning high scores
Increase staff accountability, which leads to higher service levels and attention to detail
Track long and short term data trends to give you greater confidence in decision making and resource/budget allocation
Compare and contrast your school’s performance based on our benchmark experience with other higher education institutions
Colorado State University Global Campus Drives Student Satisfaction with Mystery Shopping
360 Intel’s mystery shopper data provided insight into specific touch points and interactions that helped Colorado State University Global Campus to take their good service to great.
Want to learn more?
Let’s talk about how we can help you better understand your customers.