At 360 Relay, we are focused on what we do best—providing the 360-view of your customer experience through our mystery shopping program and services. We also choose to partner with leading companies and industry associations to enhance our client relationships as much as possible.
Some of our current partners include:
We have partnered with the industry leading software provider in data solutions, Prism Intelligence, as the underlying infrastructure to facilitate your program. Just as we are experts in mystery shop methodologies and best practices, the team at Prism are experts in developing data collection software. Their platform is the industry leading solution for shop data collection, management, and reporting. Our long-standing partnership ensures you have both the expertise and technology needed for a successful mystery shopper program.
Goodwin Recruiting is a full-service recruiting agency with specialists in hospitality, executive, finance, healthcare, and manufacturing. Goodwin Recruiting is committed to providing highly-personalized service to each candidate and client. All Goodwin Recruiters have extensive backgrounds in their fields. Goodwin Recruiting is committed to be the best partner in the recruiting industry nationwide.
Popmenu specializes in transformative online and on-premise technologies that help restaurants increase brand visibility, guest engagement, revenue, and profitability. The company is a leading innovator in digital marketing and ordering technology that works with over 10,000 independent restaurants and hospitality groups. For more information about Popmenu, visit the link below.
The National Funeral Directors Association (NFDA) is the worldwide source of expertise and professional resources for all facets of funeral service. Through education, information and advocacy, NFDA is dedicated to supporting members in their mission to provide families with meaningful end-of-life services at the highest levels of excellence and integrity.
Whether you’re interested in launching your brand as a franchise, or have already franchised your business but need help in selling franchises they’re here to help.
From guiding you through franchise industry best practices to leveraging practical tools, evaluating franchise startup fees, and creating benchmark business models, they aim to bring clarity to your growth plan and help you carry that plan to fruition.
As an expert in his field, Brad teaches organizations of all sizes how to consistently build and retain both customer and employee loyalty by changing their culture and not just their people. He is passionate about helping organizations establish and sustain strong service cultures: this is a place where employees love to come to work and customers love to do business.