Automotive Services Secret Shopper – 360 Relay
Every interaction matters. At 360 Relay, our Automotive Services Secret Shopper Program gives you the insights you need to improve service quality, increase customer trust, and drive repeat business. Whether you’re managing a dealership, service center, or repair shop, our mystery shopping solutions are designed to uncover opportunities that impact your bottom line.
Hire 360 Relay For Your Mystery Shopping Needs Today
"*" indicates required fields
Why Choose Our Automotive Mystery Shopper Program?
Accurate Service Evaluation
Our trained secret shoppers visit your location to evaluate wait times, professionalism, upselling practices, and overall customer experience.
Actionable Insights
Receive clear reports that highlight strengths and weaknesses—helping your team deliver consistent, exceptional service.
Tailored for Auto Dealerships & Service Centers
From oil changes to full repairs, our secret shopper for auto dealerships program ensures your team meets industry standards and customer expectations.
Affordable & Scalable
Programs start at competitive rates—making it easy for businesses of all sizes to invest in quality improvement.
How It Works
1. Plan – We design a custom mystery shopping program around your goals.
2. Shop – A secret shopper evaluates your location like a real customer.
3. Report – You receive detailed, actionable insights to boost performance.
4. Improve – Implement changes and watch your customer satisfaction soar.
Perfect For:
- Auto dealerships seeking a competitive edge
- Service centers aiming to boost customer retention
- Repair shops looking to improve staff performance
- Automotive businesses focused on customer experience audits
Local & Nationwide Coverage
Whether you need automotive secret shoppers near you or across multiple locations, 360 Relay delivers. Our network covers dealerships, service shops, and repair facilities across the country.
