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News & Insights

News & Insights

Industry News, Trends and our Latest Thinking.

Our Latest Thinking

Mystery Shopping Your Way Through the Holiday Season

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The Cost of NOT Having a Mystery Shopper Program

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Spencers TV & Appliance Drives Customer Service with Mystery Shopping

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Client Resources

New Partner Announcement: Franchise Growth Solutions

We are very excited to share our new partnership with Gary Occhiogrosso and the whole team at Franchise Growth Solutions. Gary reached out to us earlier this year, being a former client of ours with a previous company, with an invitation to record a podcast episode…

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3 Things to Consider When Choosing a Mystery Shopping Company

You may have heard plenty about the benefits of mystery shopping to bolster your marketing research, but with all the different options out there, it may be a challenge to narrow down which of the legitimate mystery shopping companies out there is the right match for…

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Downloads

FREE DOWNLOAD: 360 Intel’s Industry Benchmark Report for 2018

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Spencers TV & Appliance Drives Customer Service with Mystery Shopping

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Colorado State University Global Campus Drives Student Satisfaction with Mystery Shopping

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