News & Insights
Industry News, Trends and our Latest Thinking.
HOTWORX Conference 2022
Our own Megan Knoetig traveled to Scottsdale AZ last week to represent us at the annual HOTWORX conference. While there, she set up a booth and met with new and existing franchisees to educate them on the mystery shopping program and answer any questions about the…
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Our Latest Thinking
HOTWORX Conference 2022
The Cost of NOT Having a Mystery Shopper Program
Spencers TV & Appliance Drives Customer Service with Mystery Shopping
Client Resources
3 Things to Consider When Choosing a Mystery Shopping Company
You may have heard plenty about the benefits of mystery shopping to bolster your marketing research, but with all the different options out there, it may be a challenge to narrow down which of the legitimate mystery shopping companies out there is the right match for…
Learn MoreMystery Shop Fulfillment Strategies We Use
If you have read our previous blog post, you should have some understanding of all the factors that affect execution, so I’d like to talk about the strategies that we implement internally to maximize fulfillment. For context, about 65-70% of shops typically get picked up organically…
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