News & Insights
Industry News, Trends and our Latest Thinking.
Tax Tips for Mystery Shoppers
When you register as a shopper with 360 Relay and begin to complete mystery shops for our company, your status is that of an Independent Contractor. You must understand what your role as an Independent Contractor entails, especially as you proceed with filing your federal and…
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Our Latest Thinking
Tax Tips for Mystery Shoppers
The Cost of NOT Having a Mystery Shopper Program
Spencers TV & Appliance Drives Customer Service with Mystery Shopping
Client Resources
Client Onboarding: What to Expect
Whether you are switching from another provider or starting up a mystery shopping program for the first time, we will guide you through the process to ensure that every detail is customized to your needs at the outset. The first step is a discovery call with…
Learn MoreHow To Create Action with Mystery Shops
A good mystery shop report will provide you with a lot of information. It can give details about the cleanliness and atmosphere of your store, the level of customer service, the overall quality of your product, and many other items. However, the information alone will not…
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