Being a mystery shopper is an important job that helps companies understand the perspective of their customers in a way that no survey or audit could. Our shoppers are a critical part of our team, so we want to be sure you have all the tips and resources at your fingertips to provide the best shopping experiences.
VP of Operations, Randi Hardiman, presented at the recent MSPA ShopperFest event held in Grapevine, TX a session titled, “Get Organized.” A presentation with tips and tricks for how mystery shoppers can be better organized for a successful shop and what to plan before, during and after the shop. If you weren’t able to make it to ShopperFest, check out the recording below!