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Online Brand Reputation Management

Oversight and control of your brand's online ratings, reviews, and reputation.

There is an entire universe of information about your brand being shared online – where 90% of all customers and potential customers go to learn about your business. Now, you finally have all the tools necessary to monitor, measure and manage it – with one powerful system.

Boost online ratings, manage reviews, manage location listings, monitor sentiment analysis, harness social media management, and more with 360 Relay. All in one exceptional platform and dashboard, alongside the rest of your customer experience data. Reach out to us today for a live demo of the platform.

Contact Sales

What You Get

  • Online review management
  • Automated email alerts
  • Competitive benchmarking
  • Location listing monitoring
  • Social media monitoring & posting
  • Posted photo monitoring
  • Search rank tracking
  • Review booster
  • Sentiment analysis tools
  • System generated workflows

"The iconic physical storefront has been replaced
by many digital ones."

-Forbes

Complete Your 360-View of Your Customer

Mystery Shopping

See your business through the eyes of your customer with unbiased third-party data to monitor and measure your customer experience.

Field Audits

Knowing how your team manages processes and procedures is key to understanding how well brand standards are being kept. Make the data actionable by automating workflows for follow up on items.

Customer Experience Management Consulting

Data is not actionable alone. Understanding and analyzing data trends and patterns allow you to make the right decisions to improve and grow your business.

Surveys

Collecting both employee and customer feedback is a critical data element to complete your 360-view of your customers' experience.

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