Retail Store Audits & Mystery Shopping Services for Retailers
Unlock Powerful Insights with 360-Relay’s Retail Auditing Solutions
Running a successful retail business means more than stocking shelves—it’s about delivering the best customer experience, keeping operations efficient, and protecting your brand promise. At 360-Relay, we help retailers achieve all three with tailored retail store audits, mystery shopping programs, and customer experience evaluations designed to identify what’s working and where improvements are needed.
The 360 Relay team has been incredibly helpful, responsive, and willing to go the extra mile to ensure our secret diner program runs smoothly. The insights and detailed reports they provide have been valuable in helping us maintain and enhance our guest experience. We appreciate their partnership and recommend their services to any business looking for a reliable and dedicated mystery shopping or dining provider
At Aroma Joe’s we are not only passionate about our Coffee, but we believe in positively impacting people through excellent customer service. 360 Relay provides us with additional insight to help us ensure each store is optimizing the customer experience. Working with 360 Relay continues to be a great partnership as they are equally as passionate about their brand and providing amazing customer service.
For the past few years, we have developed a great partnership with 360 Relay and their dedication to our company is evident in all aspects of their website and communication. We appreciate their attention to detail and creative approach to making sure we have the best systems and processes in place! This company has been pivotal in helping us better our member retention and being able to gather data for our company to succeed!
Why Choose 360-Relay for Your Retail Audits?
Comprehensive Retail Store Audits
Evaluate store operations, merchandising, compliance, and customer service in one streamlined program.
Mystery Shopping Programs
Get real-time insights into how your customers experience your brand at every touchpoint.
Customer Experience Evaluations
Measure satisfaction, service quality, and engagement to improve loyalty and repeat sales.
Multi-Location Audits
Track performance across all your retail locations to spot trends, address issues, and raise consistency.
Merchandising & Sales Optimization
Ensure promotions, displays, and inventory strategies are driving maximum results.
Benefits for Retailers
- Improve Customer Satisfaction: Identify gaps in service and deliver consistently excellent experiences.
- Increase Sales Performance: Optimize merchandising, promotions, and staff training for higher conversions.
- Protect Your Brand: Ensure every location delivers on your brand promise.
- Drive Accountability: Use data-backed insights to improve employee performance and operational compliance.
Who We Help
Our retail auditing services are trusted by:
- Supermarkets & Grocery Chains
- Clothing & Apparel Stores
- Liquor & Convenience Stores
- Furniture & Home Goods Stores
- Quick Service & Fast Food Restaurants
- Multi-location Retail & Franchise Businesses
Local & Nationwide Coverage
Whether you need retail store audits and mystery shoppers near you or across multiple locations, 360 Relay delivers.
Get Started Today
Whether you need a retail audit program, a mystery shopping company you can trust, or a full-service customer experience evaluation, 360-Relay gives you the insights you need to optimize sales, improve operations, and build customer loyalty.
Schedule Your Free Consultation Today and discover how retail audits can transform your business.
Or Call 888-726-1360